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Table 3 Visit satisfaction survey responses (n = 21)a

From: Telepsychiatry for patients with movement disorders: a feasibility and patient satisfaction study

Survey question

n (%)

How satisfied were you with the technical quality of the connection during the visit?

 Very satisfied

16 (76%)

 Satisfied

4 (19%)

 Neutral

1 (5%)

How satisfied were you with the care you received during the visit?

 Very satisfied

20 (95%)

 Satisfied

1 (5%)

 Neutral

0 (0%)

How satisfied were you with the convenience of the visit?

 Very satisfied

21 (100%)

 Satisfied

0 (0%)

 Neutral

0 (0%)

How satisfied were you with the comfort of the visit?

 Very satisfied

20 (95%)

 Satisfied

1 (5%)

 Neutral

0 (0%)

How satisfied were you with the visit overall?

 Very satisfied

20 (95%)

 Satisfied

1 (5%)

 Neutral

0 (0%)

  1. an = 21 patients provided 50 visit satisfaction surveys
  2. Questions were rated on a 1–5 Likert-type scale, with: 1 = Very satisfied, 2 = Satisfied, 3 = Neutral, 4 = Dissatisfied, 5 = Very dissatisfied. For patients who provided more than one visit satisfaction survey, scores were first summarized within-person, by calculating the median satisfaction score. There were no Dissatisfied or Very dissatisfied responses for any of the questions